Terms of Services

Sammy

Last updated: February 2025

Please read these terms and conditions carefully before using our Services (as defined below).

Kindly review these terms and conditions thoroughly prior to utilizing our Services (as defined below)

By accepting the Terms of Services, you agree to comply with these terms. If you do not agree to these terms, you will not be allowed to use the Services.

The Sammy app “The App”, a wellness app, is an end-to-end solution that empowers you to stay on top of and manage your incontinence and bladder leaks with confidence and ease.

PLEASE NOTE THAT Sammy IS NOT AN EMERGENCY, CRISIS OR DIAGNOSTIC SERVICE AND CANNOT HELP IF YOU ARE IN DANGER OR NEED MEDICAL ATTENTION. IF YOU ARE IN IMMEDIATE DANGER OR REQUIRE MEDICAL ASSISTANCE, PLEASE CONSULT A HEALTH CARE PROFESSIONAL.

Overview

The Your Sammy website and Sammy App is operated by We App Göteborg AB, Drottninggatan 38, 41107 Gothenburg, Sweden.

Throughout the site, the terms “we”, “us” and “our” refer to We App Göteborg AB.

These terms (“Terms of Services”) constitute a contract between you and us and apply to your use of the Sammy website and/or App or the content, materials, functions, features and services they offer (collectively the "Services").

By using the Services, you agree to be bound by these Terms of Services, as well as those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Services apply to all users of the site and/or the App, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We may need to change these Terms of Services from time to time (periodically) to reflect changes in law or best practices or to deal with additional features which we introduce in the Services. You can review the most current version of the Terms of Services at any time on the site. We reserve the right to update, change or replace any part of these Terms of Services by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

If at any time you no longer agree to be bound by these Terms of Services, you must immediately terminate your use of the Services.

Section 1 – Reliability Disclaimer

The Services are intended solely (exclusively) for general information on managing incontinence and bladder leaks. They aim to empower you with the right resources and expert-backed guidance to better manage your condition. The app helps you understand your condition more comprehensively and provides support and guidance on your journey. With the tools (By utilizing the available tools) and resources available, you will feel encouraged and guided in managing your incontinence and bladder leaks.

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT WE APP GÖTEBORG AB, DO NOT PROVIDE ANY HEALTHCARE OR MEDICAL ADVICE. YOU ARE ADVISED TO SEEK PROFESSIONAL OR SPECIALIST GUIDANCE BEFORE TAKING ANY ACTION, OR REFRAINING FROM ANY ACTION, BASED ON INFORMATION OBTAINED FROM THE SERVICES

Users should use the Sammy app to the best of their ability and judgment. Users acknowledge that We App Göteborg AB is not liable for any injury or loss caused by any mistake, loss of data, incorrect facts or omissions in any information, advice, instructions or content that is supplied by We App Göteborg AB to users, in the event that users use the Sammy app for any other purpose. YOU ASSUME SOLE RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND FOR CONCLUSIONS DRAWN FROM SUCH USE. TO THE EXTENT LEGALLY PERMITTED, WE SHALL HAVE NO LIABILITY FOR ANY DAMAGE CAUSED BY ANY USE OF THE SERVICES AND CONCLUSIONS DRAWN FROM SUCH USE.

Section 2 – Proprietary Rights

The Services and all associated content (including but not limited to photos, logos, graphics, illustrations, images, website layouts, text, stories, audio or video, software, or data integrated into or generated by the App or the website) are owned and controlled by We App Göteborg AB, or have been licensed to us or others by us. You acknowledge and agree that We App Göteborg AB, or any of its affiliates, holds all legal rights, title, and interest in the Services and all related content, including all worldwide intellectual property rights, whether or not such rights have been registered.

The Services are intended for your personal, non-commercial use. You may not transfer, assign or use these Services in connection with any commercial activity. Unless otherwise specifically agreed with us in a separate written agreement, you shall have no other rights than using the Services in accordance with these Terms of Services.

Except as expressly permitted or required by law or expressly authorized by We App Göteborg AB in writing, you may not copy, publish, adapt, modify, derivatize, or reverse engineer the Services (or permit any third party to do so). If we decide to grant you additional rights in the Services, you agree not to remove, obscure or alter any proprietary rights notices contained in or affixed to the Services.

You may not use any of our trade names, trademarks, service marks, logos, domain names, or other distinctive brand descriptions (collectively, the "Marks") without our express written permission. If we decide to grant you additional rights in the Marks, you agree not to remove, obscure, or alter any proprietary rights notices contained in or affixed to the Marks, and not to use the Marks in any manner that is likely to inadvertently or intentionally cause confusion as to the owner or authorized user of the Marks. In the event that anyone brings a claim that the Services or any part of it infringes on a third party’s intellectual property rights, we shall be responsible for the investigation, defense, settlement and discharge of any such claim.

Section 3 - Accuracy, completeness and timeliness of information

Occasionally there may be information on our site, in the App or in any Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.

The site and/or App may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the site and the App at any time. You agree that it is your responsibility to monitor changes to our site and the App.

TO THE EXTENT LEGALLY PERMITTED, WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF ANY INFORMATION MADE AVAILABLE ON THE WEBSITE OR IN THE APP AND WILL HAVE NO LIABILITY WHATSOEVER TO YOU OR ANY OTHER PARTY RESULTING FROM ANY USE OF THE INFORMATION.

Section 4 - Modifications to the Services

From time to time, we may automatically update the App and otherwise change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues without prior notice. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the App Services.

We also reserve the right at any time to discontinue the Services (or any part or content thereof) without prior notice. By using the Services, you acknowledge and agree that we shall not be held liable for any interruptions, modifications, suspensions, or discontinuation of the Services or any part thereof, regardless of the reason or timing. Furthermore, you expressly waive any right to claim compensation, damages, or restitution from us in connection with the discontinuation or modification of the Services. You also agree that we are under no obligation to provide any form of data extraction, refund, or alternate service as a result of such discontinuation, regardless of its impact on your use of the Services.

Section 5 – Conditions of Use

We grant you a right to use our App including any updates or supplements to it and the services you connect to via the App (including the content we provide to you through it) (the “Service”).
Your use of the App under these Terms is also subject to any terms, rules or policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the App (“App Store Terms”). In the event of any conflict between these Terms and any App Store Terms, the App Store Terms will prevail. You and we acknowledge and agree that the provider of the app store through which you downloaded the app, along with its subsidiaries, are third-party beneficiaries under these Terms and have the right to enforce these Terms against you directly.
We and our service providers are responsible for any maintenance and support of the App, and you acknowledge that any App Store Provider from whom you download the App is not under any obligation to you to carry out any maintenance and/or support for the App itself.
In consideration of you agreeing to abide by these Terms, we grant you permission to use the App subject to these Terms. We reserve all other rights which are not granted in these Terms. You may download and install the App through authorised App Store Providers only, and you may view, use and display the App for your personal purposes only.
In the event of any failure of the App to conform to any applicable warranty, you may notify the App Store Provider, and the App Store Provider will refund the purchase price for the App to you; and that, to the maximum extent permitted by applicable law, the App Store Provider will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
You acknowledge that we are responsible for addressing any claims from you or any third party relating to the App or your possession and/or use of that App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
You promise to us that (a) you are authorised to agree to these Terms, (b) you are not located in a country subject to a United States government embargo, nor are you located in a country that has been designated by the United States government as a “terrorist supporting” country, (c) you are not listed on any United States government list or prohibited or restricted parties, (d) any information submitted by you shall be at your own risk, and (e) you will not disclose nor allow to be disclosed by any means any confidential information belonging to us that you become aware of.

Section 6 – Account

In order to use the Services, you will have to create an account for accessing the App. We recommend using a nickname or pseudonym.

Your personal data provided through account creation will only be stored in your local cache. We App Göteborg AB will not retain or save any data that you provide in the App. You also understand and agree that, in the event that we have disabled access to your account, you may not be able to access the Services, your account details, or any other files or materials contained in your account.

Section 7 – Fees or App Subscription

You may be required to pay Subscription fees to We App Göteborg AB after 7 days of free trial in order to maintain access to the Services (“Service Fees”). By using our services, you agree to pay all applicable subscription fees as outlined on our website. After a 7-day free trial, a subscription fee of £9.99 per month will be required to maintain access to the app. If you do not subscribe, you will lose access to the app and its features. All fees are non-refundable unless otherwise stated. We reserve the right to change our subscription fees at any time. Any changes will be posted on our website, and continued use of the services following any fee changes constitutes your acceptance of the new fees. If you do not agree to the new fees, you must discontinue using the services. Payments for subscription fees will be processed through the App Store or Google Play Store. You are responsible for ensuring that your payment information is accurate and up to date. You acknowledge and agree that We App Göteborg AB may use third party payment processors to process Service Fees on our behalf, and that We App Göteborg AB will not be held liable for any errors caused by such third-party payment processors.

Section 8 – Notices and Electronic Communications

By using our services, you agree to receive electronic communications from us. These communications may include notices about your account and information concerning or related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

You also agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via our services. You waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

If you do not agree to the foregoing or withdraw your consent at any time, you must immediately stop using the Services.

Section 9 - User comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your Comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may use a nickname or pseudonym while using the app. However, you may not use a false email address, impersonate someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 10 – Third Party Features

WE ARE NOT RESPONSIBLE FOR WEBSITES YOU LINK TO

The App and/or App Services may contain links to other independent websites. Such independent sites are not under our control, and we are not responsible in any way for:(a) the availability of, (b) the privacy practices of, (c) the content, advertising, products, goods or other materials or resources on or available from, or (d) the use to which others make of these other websites or services. We are also not responsible for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on such websites or services. You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them or whether to rely on their content.

Section 11 - Your Privacy

When registering for the Sammy App, you provide information, including data related to your health conditions. However, this data is not classified as personal data, as it cannot be traced back to your identity or any other information that can personally identify you. Additionally, based on the health data you provide within the App, we aim to customize certain app content for you, such as personalized plans and actionable insights. The processing of your health data for these purposes requires your explicit and informed consent.

We will process your data in accordance with applicable law and our Privacy Policy.

Your consent is fully agreed. However, without your consent, you cannot use the app content. You can withdraw your consent at any time in the app with future effect. The withdrawal of your consent will not affect the lawfulness of processing before your withdrawal.

Section 12 - Prohibited uses

You are prohibited from performing or attempting to perform any reverse engineering, disassembling, decompiling, deriving of code or documentation, or any capture of any sources, scripts, formats, designs, metadata, or other information accessible from the Services. You expressly waive any legal rights you may have to engage in any of the foregoing, including any claim that such activities would be based on "fair use" or "interoperability requirements" under the applicable law of any jurisdiction.

In addition, you will not:

use the Services in an unlawful way, or for any unlawful purpose, or in a way that breaches these Terms of Services;
act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any App Services or any operating system, by attempting to gain unauthorized access to any part of the Services or any associated networks or systems through hacking, password mining and other illegitimate means (such as using any robot, scraper, or other automatic or manual means to access the Services or copy any content or information through the Services);
use the Services in a way that could damage, disable, overburden, impair or compromise our systems or security of the Services or any related website, other websites, or the Internet, or interfere with other users;
infringe our rights or those of third parties (including, without limitation, intellectual property rights, privacy rights such as non-disclosure of any person's name, postal or email address, telephone number, and rights of publicity), or violate any laws in relation to your use of the Services;
use the Services to communicate any material or information that is defamatory, obscene, immoral or offensive, or to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate anyone;
collect or harvest any information or data from any App Services or our systems or attempt to decipher any transmissions to or from the servers running any App Services;
submit false or misleading information;
collect or track the personal information of others;
engage in any commercial or sales activities, such as contests, sweepstakes, barter, advertising, or the purchase and sale of "virtual" items without our prior written permission;
establish links to the Services from any unsolicited bulk or commercial messages ("spam") or use the Services or the domain or identity of the Services to send spam to third parties.

We reserve the right to terminate your use of the Services if you act inconsistently with the Terms of Services, including this section.

Section 13 - Disclaimer of warranties

Some jurisdictions do not allow the exclusion or limitation of warranties and liabilities. Nothing in these provisions shall exclude or limit any warranties or liabilities, to the extent that they cannot be lawfully excluded or limited according to applicable law. As a result, the only limitations that will be lawful in your jurisdiction will be those that will be applicable to you, and our liability will be limited to the fullest extent permitted by the law of that jurisdiction.

You understand and agree that your use of the Services is at your sole risk and that the Services are provided to you 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

IN PARTICULAR, NEITHER WE APP GÖTEBORG AB NOR ANY OF ITS AFFILIATES OR LICENSORS REPRESENT AND WARRANT THAT:

YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE,
YOUR USE OF THE SERVICES WILL CONFORM TO YOUR REQUIREMENTS,
THE SERVICES OR ANY MATERIALS OR INFORMATION PROVIDED ON OR THROUGH THE SERVICES WILL BE TIMELY, ACCURATE, COMPLETE, RELIABLE, OR FREE OF TYPOGRAPHICAL ERRORS,
THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

Section 14 – Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of liabilities for loss and damage in certain cases, such as fraud, willful misconduct or gross negligence. Nothing in these provisions shall exclude or limit any liabilities, to the extent that they cannot be lawfully excluded or limited according to applicable law. As a result, the only limitations that will be lawful in your jurisdiction will be those that will be applicable to you, and our liability will be limited to the fullest extent permitted by the law of that jurisdiction.

In no case shall We App Göteborg AB, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, demand, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of or inability to use any of the services, or for any other claim related in any way to your use of the services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the services or any content posted, transmitted, or otherwise made available via the services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 15 – Indemnification

You agree to indemnify, defend and hold harmless We App Göteborg AB and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Services or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 16 – Severability

In the event that any provision of these Terms of Services is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Services, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 17 – Termination

The obligations and liabilities incurred prior to the termination date shall survive the termination of the Services for all purposes.

These Terms of Services are effective unless and until the Services are terminated by either you or us. You may terminate these Terms of Services at any time by notifying us that you no longer wish to use our Services.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Services, we may suspend or terminate the Services at any time without prior notice and accordingly may deny you access to our Services (or any part thereof).

Section 18 - Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Services shall not constitute a waiver of such right or provision.

These Terms of Services and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Services).

Section 19 - Governing law and Dispute Resolution

Unless the relevant law provides otherwise, these Terms of Services and any other conditions and policies referred to herein and their interpretation shall be governed by the laws of Sweden, without regard to its conflict of law principles.

You and We App Göteborg AB irrevocably agree to submit to the exclusive jurisdiction of the courts of Germany any dispute that may arise under these Terms of Services. Notwithstanding the foregoing, you agree that We App Göteborg AB may seek injunctive relief (or equivalent emergency relief) in any jurisdiction.

Section 20 - Changes to Terms of Services

You can review the most current version of the Terms of Services at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Services by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Services constitutes acceptance of those changes.

Section 21 – Support – Contact Information

If you want to learn more about the App or the App Services or need support, please contact us at sammy@weapp.se .

Questions about the Terms of Services should be sent to us at hello@weapp.se

You may also contact us at the following address: We App Göteborg AB, Drottninggatan 38, 41107 Gothenburg, Sweden.